First Horizon National Corporation Complaint

F

As of (06/02/2008) my First Horizon H.E.L.O.C. was closed. I was given no notice even though the customer service representative said a letter was sent last week of 05/26/2008. I have made all my payments but First Horizon made the business decision to close my account in where I can only pay my bill. After searching many websites I found that First Horizon closed their Home Equity Loan center last year. No one from First Horizon has made their consumers aware of this. I would have appreciated a letter stating my contract terms, a reasonable explanation for closing, what the options are, etc..etc…I signed up a bank account just over a month ago to be able to transfer funds between my account and my H.E.L.O.C. I am sure that the representative knew about their H.E.L.O.C. division closing and didn”t say a word to me. This is poor communication between the customer and the bank.

This review (First Horizon National Corporation Complaint) was originally published at Skeptic Files.

To read the full review, go to –
https://www.skepticfiles.org/scam/first-horizon-national-corporation-complaint/

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