Capitol Chevrolet And Chevrolet And General Motors

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A defective intake valve broke 227 miles after the factory warranty expired and it caused about $1,600 in engine repairs to our 2002 Chevrolet Venture LT AWD minivan that I bought new from Capitol Chevrolet in Salem, OR. Chevrolet and GM are only offering me a 12 month, 15,000 mile free oil change to cancel my Better Business Bureau claim under their auto lemon laws! I am holding out for a brand new engine with a factory 7 year, 100,000 mile power train warranty, or the replacement of the minivan with a comparable brand new minivan. I don’t want a 2 1/2 year old minivan with a d**n rebuilt engine. The dealership only offered us a 12 month, 12,000 mile warranty on their engine work. The computer that runs the engine went out about 2 months after I purchased the van brand new. The complete carpet in the van had to be replaced because it was defective (hole clear through the carpet). The 6 disk CD player had to be replaced. The cup holder tray had to be replaced. The cruise control module had to be replaced. We consider this 2002 Venture LT AWD minivan to be a lemon. We’ve had the most trouble with this van than we have had with any other new vehicle since 1971 and GM won’t do a d**n thing about the defective intake valve spring that caused all the latest engine problems and required major repairs (a rebuilt engine) in a 2 1/2 year old minivan. Capitol Chevrolet Cadillac, Inc. in Salem, OR has done NOTHING to help me solve this problem with Chevrolet and General Motors so far. Richard Salem, OregonU.S.A.

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