Customer service is terrible, hard to get and no precise answers, same goes for advisers who ignore u once I are a customer. Have account for 9 years and wanted to delete a rider only to bevyold it deletes all riders even though separate fee for each. Contract for accumulator is 90 pages Should have asked more questions and never gone in . Rep never told me benefits frozen at age 80 and I went in at 69. Stay away from AXA
This review (Axa Equitable Life Insurance Company Complaint) was originally published at Skeptic Files.
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